Terms of service

Terms and Conditions of Service

Overview

Welcome to Urban Reverse. Throughout these Terms, the words “we,” “us,” and “our” refer to Urban Reverse.

Urban Reverse operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide our Services.

By accessing or using our Services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, you must not use our Services.


1. Eligibility and Account

By using our Services, you confirm that you are at least the age of majority in your country or region of residence.

You agree to provide accurate, complete, and up-to-date information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Accounts may not be transferred, sold, or assigned to another person.


2. Products

We make every effort to display our products accurately. However, actual colors and appearances may vary depending on your device and display settings.

We reserve the right to modify product descriptions, discontinue products, or limit quantities at any time without prior notice.


3. Orders

Submitting an order constitutes an offer to purchase.

Urban Reverse reserves the right to accept or reject any order at its sole discretion.

Orders become binding only after payment has been successfully processed and confirmation has been sent.

Orders may not be cancelled once they have been accepted.

Returns and refunds are governed exclusively by our Return & Refund Policy.

Products are intended for personal use only and may not be purchased for resale.


4. Prices and Payments

Prices, promotions, and discounts may change without notice.

Unless otherwise stated, prices displayed on the website include VAT where applicable but do not include shipping charges or customs duties.

Customers agree to provide accurate billing and payment information.

By placing an order, you confirm that you are authorized to use the selected payment method.


5. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

Urban Reverse is not responsible for delays caused by shipping carriers, customs authorities, force majeure events, or circumstances beyond our reasonable control.

Risk of loss passes to the customer once the order has been handed over to the carrier.


6. Intellectual Property

All content available on this website, including text, images, graphics, logos, videos, trademarks, product descriptions, and website design, is the property of Urban Reverse or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.


7. Optional Third-Party Tools

We may provide access to third-party tools that we neither control nor monitor.

These tools are provided “as is” without warranties of any kind.

Your use of such tools is entirely at your own risk.


8. Third-Party Links

Our website may contain links to third-party websites.

Urban Reverse is not responsible for the content, policies, or practices of those websites.

Accessing third-party websites is entirely at your own risk.


9. Relationship with Shopify

Our online store is powered by Shopify.

However, every purchase made through this website is concluded exclusively between you and Urban Reverse.

Shopify is not responsible for any products, services, transactions, refunds, or disputes arising from purchases made through this website.


10. Privacy

The collection and processing of personal data are governed by our Privacy Policy.

Because our website is hosted by Shopify, certain personal information may also be processed by Shopify in accordance with its own Privacy Policy.


11. Feedback

If you submit comments, suggestions, reviews, or other feedback, you grant Urban Reverse a worldwide, perpetual, royalty-free license to use, reproduce, publish, modify, and distribute such feedback for commercial or operational purposes.


12. Errors and Omissions

Occasionally, our website may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping costs, delivery times, or availability.

We reserve the right to correct such errors or cancel affected orders at any time.


13. Prohibited Uses

You agree not to use our Services:

  • For unlawful purposes.
  • To violate intellectual property rights.
  • To transmit malicious software.
  • To collect personal data unlawfully.
  • To interfere with the security or operation of the website.
  • To engage in fraudulent or abusive activities.

Violation of these Terms may result in immediate suspension or termination of access.


14. Automated Agents

Automated software, bots, crawlers, or AI agents may access our Services only where permitted by applicable law and these Terms.

Urban Reverse reserves the right to restrict, suspend, or deny access to automated systems at any time.


15. Termination

We may suspend or terminate access to our Services at any time without prior notice if these Terms are violated.

Termination does not affect any rights or obligations that accrued before termination.


16. Disclaimer of Warranties

Our Services and products are provided on an “as available” and “as is” basis.

To the fullest extent permitted by law, Urban Reverse disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.


17. Limitation of Liability

To the fullest extent permitted by applicable law, Urban Reverse shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or any products purchased through it.

Nothing in these Terms excludes liability where exclusion is prohibited by law.


18. Indemnification

You agree to indemnify and hold harmless Urban Reverse, its employees, directors, affiliates, service providers, and partners from any claims, liabilities, damages, or expenses resulting from your violation of these Terms or applicable laws.


19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


20. Entire Agreement

These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Urban Reverse regarding the use of our Services.


21. Assignment

You may not assign or transfer your rights under these Terms without our prior written consent.

Urban Reverse may assign these Terms without restriction.


22. Governing Law

These Terms are governed by the laws of the Republic of Italy.

For consumers, disputes shall be governed by applicable Italian and European consumer protection legislation.

For disputes involving parties acting outside consumer protection legislation, the Court of Prato shall have exclusive jurisdiction.


23. Headings

Section headings are provided for convenience only and shall not affect the interpretation of these Terms.


24. Changes to These Terms

Urban Reverse reserves the right to update or modify these Terms at any time.

The latest version will always be available on this page.

Continued use of the website after changes have been published constitutes acceptance of the updated Terms.


25. Contact Information

For questions regarding these Terms and Conditions, please contact:

TT MEDIA ITALY S.R.L.

Via Parugiano di Sopra 12
59013 Montemurlo (PO)
Italy

Email: ttmediaxurbanreverse@gmail.com

Phone: +39 338 130 2583

Company Registration Number: PO-622817

VAT Number: IT02625050972